One monthly fee. No surprise invoices.

Two ways, same price. Buy a plan from the pricing page and an intake form arrives straight after, or book a 30-minute call first if you'd rather talk it through. Either way the next thing that happens is a kickoff where we learn your business.

On a monthly plan, about two weeks from kickoff — one week to build your brand kit and plan the batch, one to produce and approve it. On Fast Start it's three days, because the trial is deliberately built to move faster than the onboarding.

A 30-minute call, access to your accounts through Meta Business Suite, and whatever photos are already on your phone. If you have a logo file and brand colours, send those too. If you don't, we'll build the look from scratch.

Most businesses start there. We design graphics for the first batch and send you a short shot list — five or six things to grab on your phone between jobs. If you want proper photography, a half day on location is a $450 add-on, but nobody needs it to start.

About 20 minutes a month to review and approve the calendar, plus whatever time you want to spend sending us photos. Everything else is on us.

Not at all. Plenty of our clients never appear in their content. That said, businesses whose owner shows up on camera tend to outperform ones that don't, so we'll make it easy if you're willing.

We're built for local businesses that sell to people rather than procurement departments — restaurants, salons, clinics, trades, retail, real estate, fitness. If you're a B2B software company, we're the wrong studio and we'll say so on the call.

Answer the five questions on the homepage and you'll get a straight recommendation, including "none of these" if that's the honest answer. Most businesses start on Standard and adjust after month two.

We do. You send us raw material — photos, product info, promotions, or nothing at all in a quiet month — and we handle the writing, design, and editing.

AI helps us internally with research and first-pass ideas. Every caption that reaches your feed is written and edited by a person who has read your last month of posts. If a caption reads like a robot wrote it, tell us — that's a miss, not the process working.

Say so in the approval queue and we'll revise it. Revisions are unlimited before a post runs — the calendar is not final until you sign off.

You get the full month laid out by date before anything runs. You leave a comment on anything that needs changing and approve the rest. On Standard and Premium that calendar approval is a formal step; on Basic you still see everything in advance, you just aren't gating it.

Same or next business day for a caption change, two days if a graphic has to be rebuilt. Nothing runs while it's in revision.

We post the calendar as planned rather than let your feed go quiet. Anything you flag after the fact, we pull down and replace. Silence is treated as approval on purpose — the alternative is a month of nothing because it was a busy week.

Yes, and it's the fastest thing we do. Text us the promotion and we build the post around it. Businesses that send us their specials get noticeably better results than ones that send us nothing.

That's most of what the first month is for. We tune voice against real posts rather than a questionnaire, because it's far easier to say "less formal than that" about something you're looking at.

Yes, picked for your city and your category rather than copied off a list. Location tags as well, which matter more than hashtags for a business people have to physically visit.

Please do. Phone footage is fine and often better than staged photography — we edit it properly. A steady stream of raw material is the single biggest difference between accounts that work and accounts that plateau.

That's the month this service earns its fee. There is always something: the regular's order, the thing nobody knows you sell, the person who's worked there nine years, the process behind the product. Quiet months are a content problem we've already solved.

Instagram, Facebook, TikTok, LinkedIn, YouTube, and Google Business Profile. Basic covers one, Standard two, Premium four. Any extra platform is $100/mo on any plan.

Usually one, done properly, before a second. For most local businesses that's Instagram; for trades and home services it's often Facebook; for anything people search before visiting, Google Business Profile earns its keep faster than either. We'll tell you on the call.

No. The idea carries across, the crop, caption length, and format don't. A Reel cut for Instagram is not the file that goes to TikTok, and a LinkedIn caption is not an Instagram caption with the emoji removed.

We do, on your accounts, at the hours your customers are on their phones. You never open a scheduling tool.

Stories aren't part of the post count on any tier — the numbers we quote are feed posts and Reels, which is the work that lasts. If Stories matter to you, raise it on the call and we'll scope it.

One a month on Basic, four on Standard, ten on Premium. Fast Start includes one Reel inside the two weeks. Short-form video is the format that still puts a local business in front of people who've never heard of it, so every tier has some.

When it fits, and picked the week it runs rather than three months late. Trending audio is a distribution tactic, not a creative one — it never decides what the video is about.

Yes, as a $75/mo add-on on any plan. For businesses people search before visiting, it's often the highest-return thing on the add-on list.

No. All plans are month to month with a 30-day notice period. We ask for a 3-month runway to judge results fairly, but you're never locked in.

None. The monthly price is the whole price, and the brand kit built in your first month isn't billed separately.

Because a post isn't the unit. Basic includes a Reel every month, unlimited revisions before anything publishes, keyword research, and a person who has read your last month of content. Services at half the price are selling ten static graphics and a caption, with video priced as an extra. Compare the tiers on what's in them, not on price divided by post count.

Yes. Every plan can be bought outright from the pricing page, and you'll get an intake form straight after. Booking a call first is still there if you'd rather talk it through — it's the same price either way.

Any time, in either direction. Changes take effect the following billing cycle so we can plan the batch around it.

From the billing page, or by emailing us — 30 days' notice, no exit call, no retention script. We'd rather you leave easily than stay resentfully.

No. Premium includes managing campaigns with up to $3,000 a month in ad budget — you pay Meta directly and the ad account stays yours. The $800 covers strategy, creative, setup, and optimisation, not the media budget itself. You can spend less than $3,000; that figure is the ceiling on what we'll manage, not a minimum.

$99, once. No subscription starts quietly behind it and there is nothing to cancel. If it's not right, tell us any time inside the two weeks and we refund the $99 in full.

New clients only — one trial per business. It's built for businesses that want to see real results before committing to a monthly plan, not a discounted ongoing option.

You'll get a plain-English performance snapshot and a recommendation on which monthly tier fits. Convert within 7 days and your $99 trial fee is credited toward your first month.

No hard feelings — you can still sign up any time, just without the trial credit.

Consistency compounds. Expect a visible lift in reach and engagement inside 60 days, and meaningful lead volume around month three to four. Anyone promising faster is guessing.

A plain-English monthly note: what ran, what people saved and shared, what we're changing next month. Reach, engagement, and profile visits, with the numbers that moved called out rather than a dashboard export you'll never open.

No, and be careful with anyone who does. We control what gets made, how often it runs, and how well it's targeted. We don't control the algorithm, your competitors, or the weather on a Saturday.

It happens to everyone, usually after a format change or a run of posts that didn't earn saves. We say so in the report and change the mix rather than quietly hoping the next month is better.

Eventually, and only behind content that already worked organically. Putting budget behind a guess is how most small businesses conclude that ads don't work. Premium includes campaign management for exactly this reason.

An extra platform at $100/mo, a photo and video shoot day at $450, an email newsletter at $150/mo, and Google Business Profile management at $75/mo. All billed on the same monthly invoice, available on any tier.

Yes, but through proper business tools — Meta Business Suite roles and platform-native access. You stay the owner of every account, and you can revoke access at any time.

Never. You add us as a manager inside Meta Business Suite and you can remove us in two taps. If anyone in this industry asks for your password, that alone is a reason to walk.

You do, including after you leave. We hand over the archive of everything produced, in the original files, with no watermark and no licence to claw back.

Nothing. They were always yours — we worked inside them rather than on top of them. You remove our access and every post, follower, and message stays exactly where it is.